Terms of service
These terms are the agreement between you and MB “Jambo Grupė”, a small partnership registered in Lithuania, company code 303081220, registered office Sausio 13-osios g. 2, Vilnius, Lithuania (“we”, “us”), when you use myspeakingbuddy. Questions: hello@myspeakingbuddy.com.
What the service is
myspeakingbuddy gives you spoken English practice with an AI conversation partner (“Sage”). Sage is an AI: it is designed to be a patient practice companion, not a source of professional advice (medical, legal, financial, or otherwise), and like all AI it can make mistakes. Use your judgement.
Your account
- You must be 16 or older to create an account.
- Keep your sign-in credentials to yourself; you're responsible for activity on your account.
- One account per person. Don't share, resell, or automate access.
Membership, trials, and billing
- Voice conversations require a paid membership: €19/month after a 7-day free trial. Prices include applicable VAT unless stated otherwise at checkout.
- The trial requires a payment card; you can cancel any time during the trial and pay nothing.
- Billing is handled by Stripe and renews monthly until you cancel — which you can do any time from Settings → Manage billing. Cancelling stops future charges; access continues to the end of the period you've paid for.
- If a renewal payment fails, we keep your access for a short grace period while the payment is retried, then pause it until payment succeeds.
- If we ever change the price, we'll tell you in advance and the new price only applies from your next renewal after that notice.
Your 14-day right of withdrawal
As an EU consumer you have the right to withdraw from this contract within 14 days of subscribing, without giving a reason. By starting your trial you ask us to begin the service immediately. We keep this simple: if you cancel within 14 days of your first payment, email us and we'll refund that payment in full. (During the free trial itself, cancelling costs nothing anyway.) To withdraw, cancel in Settings → Manage billing, or email hello@myspeakingbuddy.com.
Fair use
“Unlimited conversations” means unlimited normal personal practice. We may throttle or suspend accounts that abuse the service — for example automated access, reselling, or usage patterns far outside individual learning.
Acceptable use
Don't use the service to generate or pursue abusive, unlawful, or harmful content, to harass others, or to attempt to break, probe, or overload the infrastructure. We can suspend accounts that do.
Your content and data
Your conversations are yours. We store transcripts and learner memories to make the product work, as described in the privacy policy, which is part of these terms. You can delete your data as described there.
Service changes and availability
myspeakingbuddy is in active development (beta). Features may change, and we don't promise uninterrupted availability. If we ever discontinue the service, we'll give paying members reasonable notice and not charge beyond that point.
Liability
To the extent the law allows: the service is provided “as is”, and our total liability to you is limited to the amount you paid us in the twelve months before the claim. Nothing in these terms limits liability that cannot legally be limited.
Governing law and disputes
These terms are governed by the laws of the Republic of Lithuania. If you are a consumer in the EU, you also keep the protections of your home country's consumer law. If we can't resolve a dispute together, consumers may contact the Lithuanian State Consumer Rights Protection Authority (vvtat.lt) or the consumer protection body in their own country.
Changes to these terms
If we make material changes, we'll notify you in the app before they take effect. Continuing to use the service after that means you accept the updated terms.